The Bias Trap - Part 1
Thinking On Your Feet Training Course
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2m 25s
In his book 'Blink' one of Malcolm Gladwell's interview subjects admits, I've served as a judge in auditions listening to musicians without screens, and I can assure you that I was prejudiced. I began to listen with my eyes, and there is no way that your eyes don't affect your judgement. The only true way to listen is with your ears and your heart.
Up Next in Thinking On Your Feet Training Course
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The Bias Trap - Part 2
Anecdotal and availability bias are often the most common cognitive biases that plague people's reasoning. Anecdotal bias consists of taking evidence from stories that have been 'heard about'. And where only one or a few anecdotes are presented, there's a larger chance they may be unreliable...
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Active Answering
British improv guru Keith Johnstone has said, 'In life, most of us are highly skilled at suppressing action. All the improvisation teacher has to do is to reverse this skill, and he creates very gifted improvisers. Bad improvisers block action, often with a high degree of skill. Good improvisers ...
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Empathy - Thinking On Your Feet
Active listeners also use tools like empathy and validation. 'What you're describing sounds incredibly frustrating', will probably land better than, 'Don't worry about it, you've got nothing to be concerned about!' The latter response shows that you're pushing ahead to the solution, invalidating ...
