Situation Questions
Psychology of Sales Training Course
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2m 12s
Situational questions are designed to gather facts and valuable information about the customer's existing situation. They help build a clear picture of what's going on in your customer's world, so you can determine if your product, service, concept or idea will be of value to them.
Up Next in Psychology of Sales Training Course
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Types Of Questions
The quality and outcome of a sales conversion can be significantly influenced by the questions asked by the salesperson. There are a range of different types of questions that a salesperson can use and this video explores them.
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Trust is the foundation to any successful relationship, sales or otherwise. A lack of trust can put everything in the customer buying process into question and speculation.
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The Trust Equation Explained
Achieving a high level of trust in relationships is fundamental to success in how we do business today. The level of trust in business relationships, whether they're internal with employees or colleagues, or external with customers and partners, is the greatest determinant of sales success.
