Effective Listening
Psychology of Sales Training Course
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2m 50s
Another fundamental skill that is required to master the art of attunement‚ is the ability to effectively listen. And though this may seem obvious, genuinely listening to another person can be harder than it sounds.
Up Next in Psychology of Sales Training Course
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Implication Questions
Implication questions are designed get the customer eager to find a solution to their problem. Smart implication questions will make the customer identify for themselves the impact the problem creates if it continues.
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Introduction To The SPIN Model
Now that we've explored the different types of questions, we introduce you to a more advance questioning model called the SPIN model.
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Introduction To Mastering The Skills ...
In his book, 'To Sell is Human', Daniel Pink explains that in order to be successful at influencing the actions and motivations of others, an essential quality that salespeople need to master is attunement, the ability to bring one's actions and outlook into harmony with other people.
