Fear of the unknown is one of our greatest anxieties, so doing some preparation on who your audience are will help you to understand how to deliver your presentation and will also reduce your nerves...

If you find maintaining eye contact difficult, Paul shows you a simple way to make it feel far more comfortable.

When presenting to an audience, our number one tool is eye contact. This serves us too, because the more we take the attention off ourselves and onto the audience, the more effectively we will communicate with them...

A vital question to ask yourself when preparing any presentation is: what does the audience want from me?

Great presentations are about getting your message across. To do so you need to be prepared, and to know your audience...

Providing enough time to create and practice a presentation will be the key to your success!

A successful presentation is one in which the audience are focused on the message. Both delivery and slides need to complement each other...

If the audience isn't comfortable and the right equipment is missing, the presenter may well be distracted by the lack of preparation - and focus will bleed away from the presentation....

Nerves are a natural part of presenting. Here Jennifer explains a relaxation technique to quiet the nerves and adrenaline...

People who appear relaxed, appear confident and we feel uncomfortable and get distracted watching nervous presenters. Audiences actually listen more attentively to confident people...

If you ever get nervous thinking about making a presentation, Julia explains how you can use those nerves to reframe your thoughts...

When thinking about presenting you may notice that your internal dialogue isn't always as supportive as you'd like it to be...

Most people think that the brain tells the body what to do. In fact, it's the other way round...

There are two areas to focus on to help you physically relax, posture and breathing...

Here are a number of quick exercises from Paul that can be done anywhere, just before you do a presentation, to help release tension from different parts of your body...

Good posture helps us to feel more confident and is vital for maintaining energy. It's also really helpful when we're feeling tired, as Paul explains...

Good posture is important to our health but why and what else does it give us? Paul explains...

Although moving around when presenting is fine, a lot of our clients move around too much, and this can make them look nervous, as Tom explains...

First impressions count, so it's important to make a positive impact and create strong rapport in the first few seconds...

Some excellent tips on how to dress when presenting...

The question our trainers are often asked is, 'what do I do with my hands?' In this video you will learn a simple fix...

Body language directly affects your relationship with the audience...

Clear, open body language is an essential part of communicating effectively. Jennifer invites you to observe yourself and others to improve your own body language...

Rapport is not something you do to someone, it's something you have with someone. Rapport is important because it breeds reciprocal behaviour and whoever you have it with will want you to succeed...

Building rapport before a presentation can feel a little awkward, but it's crucial for both you, and the audience...

Here are some day to day actions that you can undertake to support your learning from Part 1 of this course.