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What Are We Really Listening To?
Personal Impact - Part 1
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2m 36s
The trouble is that we don't‚ not listen‚ because we are mean people. It's because, like everyone else on the planet, this internal dialogue is going on in our heads....
Up Next in Personal Impact - Part 1
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Ever had the experience of trying to tell someone about something that you find difficult, only to be fobbed off with comments that usually preface the person starting to talk about their problems rather than yours?
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Introduction - Personal Impact - P1 #6
Empathy is the ability to be attentive to and to understand the feelings of others; or put another way, to emotionally read people and respond appropriately...
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Why Is Someone Behaving The Way They ...
For us to have any hope of connection and understanding of someone in business we must value their position and take the time to understand their needs...
