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Listening & NOT Listening

Personal Impact - Part 1 • 1m 53s

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    There are degrees in the quality of how we listen. Our investment in listening (or lack thereof) usually comes across to our audience and to everyone else in the room, so it's worth being conscious of how well we tend to listen.

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    The trouble is that we don't‚ not listen‚ because we are mean people. It's because, like everyone else on the planet, this internal dialogue is going on in our heads....