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Developing Empathic Listening
Personal Impact - Part 1 Training Course
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2m 2s
By far the most important skill within communication is listening, and the gold standard of listening is empathic listening...
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Introduction - Personal Impact - P1 #5
There's a considerable difference between hearing what someone has said and understanding what someone has said. Listening is the most powerful communication tool you have at your disposal...
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Listening & NOT Listening
Ever had the experience when you simply wanted to be listened to, but the other person was too keen to get involved but didn't really want to listen?
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The Five Types Of Listening
There are degrees in the quality of how we listen. Our investment in listening (or lack thereof) usually comes across to our audience and to everyone else in the room, so it's worth being conscious of how well we tend to listen.
