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Psychology Of Sales Training Course • 2m 41s

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  • Information Search

    The second step in the customer buying process is the information search. This is the customer's effort to search for information that relates to fixing their problem or need.

  • Introduction To Customer Buying

    The customer buying process is a sequence of steps that a person goes through to arrive at a final decision when buying a product, service, concept or idea.

  • Make The Decision

    The fourth step in the customer buying process is making the decision. At this point, the customer has evaluated their options, and are now deciding whether to move forward with it or not.