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Who Have You Got?
Personal Impact - Part 1 Training Course
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2m 9s
We often underestimate the importance of relationships in furthering our careers and in helping the working day run smoothly...
Up Next in Personal Impact - Part 1 Training Course
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Definition Of Assertiveness
Assertiveness is the capacity to state your needs clearly to the rest of the world and pardon the rest of the World for not being psychic if you haven't been able to state those needs clearly!
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Introduction - Personal Impact - P1 #9
Assertiveness is something many people find difficult to achieve. Often it's confused with inappropriately direct or aggressive behaviour. That's where people go wrong...
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Using 'I' Statements & Plain Language
Assertive behaviour, language and actions are about having the confidence to commit to your thoughts, opinions and relationships with other people.
