The Story Of Non-Listening
Personal Impact - Part 1 Training Course
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1m 47s
We listen to take in information, to learn more about what is going on around us and to help us improve the quality of the relationships with those we work alongside, lead or manage. But we do have to listen...
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What Are We Really Listening To?
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Behaving Like An Empathetic
Ever had the experience of trying to tell someone about something that you find difficult, only to be fobbed off with comments that usually preface the person starting to talk about their problems rather than yours?
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Introduction - Personal Impact - P1 #6
Empathy is the ability to be attentive to and to understand the feelings of others; or put another way, to emotionally read people and respond appropriately...