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Good Cop/Bad Cop
Negotiation Skills Training Course
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1m 44s
Good Cop/Bad Cop is an oldie but a goodie as they say. Two negotiators, one nice, one aggressive. Here's what to do...
Up Next in Negotiation Skills Training Course
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More Tactics
This video contains two final, but useful points about tactics.
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Split Ends
Once a deal is done, in principle it's tempting for people to relax, lower their guard, stop paying attention and assume it's a straight path to signing a final document. But is it?
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Surprise Surprise
The surprise/surprise is a last minute change in tactic designed to throw the other party in the negotiation.