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Build Rapport

Rapport is the ability to enter someone else's world, to make them feel like you understand them, and have a strong common bond.

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What Is Influencing?

Influencing Skills Training Course • 1m 20s

A great definition of Influencing is: To impel a person to some action, whilst keeping the relationship intact. This course is about how to set about doing that...

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    Rapport is the ability to enter someone else's world, to make them feel like you understand them, and have a strong common bond.

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    Reflecting is about being alert to what people are saying and how people are saying it. This video looks at the various ways of achieving it...

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    This video looks at various techniques that can be used to influence people towards an outcome you both want...

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