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Staying Focused
Effective Listening Training Course
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1m 26s
It may sound ridiculously simple, but often the reason we fail to reach an outcome is because our focus has wavered.
Up Next in Effective Listening Training Course
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Closed Questions
Closed ended questions are designed to get very specific information from the other person.
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Open Questions
Open questions are designed to draw out someone's opinions, feelings, and knowledge
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Probing & Clarifying
Probing and clarifying questions are designed to give us more information on a topic we've already been discussing.
