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Probing & Clarifying

Effective Listening Training Course • 1m 43s

Up Next in Effective Listening Training Course

  • Summary Questions

    Summary questions can be a great way to honestly check that you get what the other person is telling you.

  • The Great Question

    To effectively listen, we need to be willing to stop talking, draw out the other person's point of view, and really listen to what they have to say.

  • During Conference Calls

    On a conference call participants can't see you, and you can't see them. It can be very tempting to multitask.