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Face To Face - Meetings
Effective Listening Training Course
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2m 25s
The same common sense listening tools that can be applied to individual face-to-face communication, also apply to group face-to-face meetings.
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Over the phone, we can't see or be seen, but listeners can hear when you lose focus.
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Actions - Effective Listening
Phil Daniels a professor of psychology is credited with devising a process called start-stop-keep that asks some valuable questions.
