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Closed Questions
Effective Listening Training Course
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1m 56s
Closed ended questions are designed to get very specific information from the other person.
Up Next in Effective Listening Training Course
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Open Questions
Open questions are designed to draw out someone's opinions, feelings, and knowledge
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Probing & Clarifying
Probing and clarifying questions are designed to give us more information on a topic we've already been discussing.
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Summary Questions
Summary questions can be a great way to honestly check that you get what the other person is telling you.