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What's In A Name Part 1?
Building Rapport Training Course
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2m 9s
Remembering someone's name and saying it in conversation is a simple, yet highly effective way of building rapport. But why is that?
Up Next in Building Rapport Training Course
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What's In A Name Part 2?
Here are some simple techniques for remembering names.
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Body Language
American poet Ralph Waldo Emerson once said, 'Your actions speak so loud, I cannot hear what you are saying.' Never has a truer word been said about the power of non-verbal communication, or body language, as it's better known.
