The Theory Of Reciprocity
Building Rapport Training Course
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2m 46s
Sticking with the notion of becoming conscious of the mechanics of rapport and developing the right attitude, this video looks at why rapport is such a big part of human communication.
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Empathy - Building Rapport
By listening empathically, you understand more about the person you're talking to. By understanding more, you're more insightful in the conversation. And it's this sense of insight that creates strong connections.
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Listening To Understand, Not Simply T...
Many people confuse the act of listening with hearing, but hearing doesn't mean you're necessarily listening.
