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Building Trust
Assertiveness Training Course
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2m 25s
When a presenter knows their audience, they have a better chance of speaking to its needs. This creates an environment of trust to more successfully assert your ideas, and benefit from theirs...
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Outcome Thinking - Assertiveness
When faced with high pressure, overwhelming situations, and enormous challenges, it can be easy to slide from assertive behaviour into aggressive or passive aggressive behaviour.
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Barriers To Communication
It's not what you say, but what people hear.
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Staying Logical
In order to stay logical it's important to take the time to stop and gather your thoughts.
