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Good Cop/Bad Cop

Negotiation Skills Training Course • 1m 44s

Up Next in Negotiation Skills Training Course

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    This video contains two final, but useful points about tactics.

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    Once a deal is done, in principle it's tempting for people to relax, lower their guard, stop paying attention and assume it's a straight path to signing a final document. But is it?

  • Surprise Surprise

    The surprise/surprise is a last minute change in tactic designed to throw the other party in the negotiation.