Live stream preview
Email Negotiations
Negotiation Skills Training Course
•
1m 41s
Email negotiations should ideally be avoided, but if you do need to use email, here are some key things to stick to...
Up Next in Negotiation Skills Training Course
-
Buck Passing
Buck passing is a tactic where a tough negotiation is avoided by the opposite party stating they can't make the decision because some third party has to sign off on it. This video looks at how to deal with it...
-
Concession Trading
Psychologists refer to a phenomenon called reciprocity. In negotiations, we call it concession trading.
-
Good Cop/Bad Cop
Good Cop/Bad Cop is an oldie but a goodie as they say. Two negotiators, one nice, one aggressive. Here's what to do...
