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Control & Emotional Intelligence
Negotiation Skills
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2m 6s
Understanding your emotions and knowing what might trigger them is key when it comes to dealing with feelings and keeping a negotiation productive when it gets challenging...
Up Next in Negotiation Skills
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Opposition
As part of preparing to negotiate, knowing your opposition is key. Understanding their temperaments, predilections, and cultural perspectives will stand you in excellent stead...
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Know Your Subject
A key to successful negotiations is being as prepared as possible about your subject. The more knowledge you have about what you're negotiating, the more tools you'll have at your disposal to win...
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Listening - Negotiation Skills
Listening builds rapport and a key advantage of rapport is trust...