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What Is Influencing?
Influencing Skills Training Course
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1m 20s
A great definition of Influencing is: To impel a person to some action, whilst keeping the relationship intact. This course is about how to set about doing that...
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Reflecting is about being alert to what people are saying and how people are saying it. This video looks at the various ways of achieving it...
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Work For A Decision
This video looks at various techniques that can be used to influence people towards an outcome you both want...
