Introduction - Influencing In Action
Influencing In Action
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1m 21s
Much of the information we take in becomes deleted, distorted or generalised in some way to prevent us becoming overwhelmed by too much data. This video introduces a model that can help you decode information hidden in people's communications...
Up Next in Influencing In Action
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Mind Reading
People often claim to know exactly why another person has done something or even what they're thinking, this video shows you tactful ways to respond to such 'mind-reading' statements.
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Opinions As Facts
We each inhabit our own individual world and people often present their perceptions as universal truths, this video shows you how to detect and deal with this language pattern.
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Rules - Influencing In Action
Another form of generalisation is the belief someone develops that they have no choice but to behave in a particular way, as though obeying some unspoken rule. This video shows how to recognise and deal with such self-limiting behaviour, in yourself and others...
