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Communicating Effective Body Language
Having Difficult Conversations Training Course
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2m 26s
When having a difficult conversation it's equally important to manage your own body language in order to help keep the discussion productive...
Up Next in Having Difficult Conversations Training Course
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Demonstrate Listening
Acknowledging you've heard the other person is key to building trust and ensures the other person knows you understand their position...
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Intention & Language
Difficult conversations are essentially about solving problems, it's useful to remember to encourage the other person to seek solutions.
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Introduction - Having Difficult Conve...
These videos about executing difficult conversations, offer tools, tips and techniques for effective management of this sometimes tricky task.
