Emotional Intelligence
Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
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Introduction - What Is EI?
Decades of research now point to emotional intelligence as the critical factor that sets star performers apart from the rest of the pack.
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Introduction - What Is The EBW Model?
The EBW model is a practical, work-based model of emotional intelligence that helps you to be better at it.
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Introduction To Personality Styles
Self-knowledge is a vital piece of the emotional intelligence puzzle. The more we know about ourselves, the more we can identify with others.
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Personality Styles - Conclusion
Did you identify yourself in one of the four personality styles? Did you recognise aspects of yourself in each one? How about your stakeholders?
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The Amiable
Amiables like to be measured by their relationships, rather than their accomplishments.
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The Analytical
The analytical is all about facts, figures and analysis. They seek data, and will often create methods and systems to categorise and organise.
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The Driver
Drivers are just that. They get things done, and they don't have time to waste on small talk on minutia.
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The Expressive
Expressives get really excited at the start of a project, but can suffer from a lack of follow-through when the initial excitement wears off.
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Adaptability - Emotional Intelligence
The person with the most adaptable behaviour in a difficult situation can influence the outcome more effectively than someone who finds it hard to adapt.
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Circle Of Influence vs Concern
This film looks at the opposite of your influencers which are your concerns, and what you can do about them.
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Conscientiousness
The ability to be more focused and present in the workplace leads us to make more emotionally intelligent decisions. But at work there are many distractions.
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Decisiveness
If you're decisive, it shows you're comfortable with, and eager to take on, responsibility. It shows we can trust your abilities because you do.
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Empathy - Emotional Intelligence
The ability to empathise with the people we work for and with helps drive powerful connections at work.
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Influencing
If you have a specific outcome in mind, it will help to define what you can actually influence and what you can't.
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Motivation - Emotional Intelligence
Here we look at the three essential intrinsic motivators in the business setting.
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Self Awareness - Emotional Intelligence
In virtually every great entrepreneur, manager, and leader there's one quality that trumps all, that quality is self-awareness.
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Stress Resilience - Emotional Control
The ability to manage workplace pressure and the emotions that go along with it is really quite logical and simple.
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Stress Resilience - Emotional Control Triggers
Knowing how to define your emotional triggers can help you resist stress, and give you more emotional control.
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The 8 Behaviours Introduction
Here's an introduction to the EBW model. We'll be defining the 8 behaviors and giving tips about each of them in the videos to come.
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Audience Profile - Emotional Intelligence
Being able to flip the lens and understand your audience is key to showing emotional intelligence and empathy. Here's how...
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Examine Your Stakeholders Introduction
We've spent time examining your own emotional intelligence. Now it's time to apply that same awareness to your stakeholders.
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Relationships
Managing emotional energy can seem trickier and more complex than managing physical energy. Healthy friendships can be an excellent source of positive energy and renewal.
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Reaction & Choice
The more you understand your emotions, the more conscious you can be of the choices you make when it comes to those emotions.
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Actions - Emotional Intelligence
Phil Daniels a professor of psychology at Brigham Young University is credited with devising a process called start-stop-keep that asks some valuable questions.