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Being Disciplined & Scientific
Delivering Compelling Feedback
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1m 50s
The best feedback is translated into practice on a small set of critical performance indicators using terms people readily understand.
Up Next in Delivering Compelling Feedback
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Active Listening
When giving feedback, the fatal mistake is to fail to listen as it will destroy your credibility and the employee's belief in the usefulness of feedback.
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Identifying & Encouraging Good Behaviour
Positive reinforcement strengthens behavior and is a system of rewards that can simply take the shape of thoughtful, appreciative feedback.
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Where, When, How?
When planning a feedback session, respecting the employee's time, space, and privacy is incredibly important.
