Culture - Part 1
Conflict Resolution Training Course
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1m 51s
The first step to overcoming a conflict is to truly understand all of its root causes. In this video, we'll start looking at cultural differences. In today's ever-expanding global business world, conflicts connected with cultural difference are on the increase. From culture to culture, accepted behaviours, and thus expected behaviours, differ wildly.
Up Next in Conflict Resolution Training Course
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Culture - Part 2
How would you feel if your boss called you into his or her office and said, 'Listen, we need to talk about your persistent lateness? Your colleagues are annoyed, we're missing deadlines, and it makes the firm look bad.' Of course, it depends on where you're from...
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Personality Styles - Part 1
Everybody's different, aren't they? Well, yes and no. It's helpful, especially when you're trying to avoid workplace conflict, to think about different types of personality.
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Personality Styles - Part 2
Unlike drivers and analytical's, amiable's and expressive's prefer to display emotions openly and focus on relationships over logic at work.
