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What's In A Name Part 1?

Building Rapport Training Course • 2m 9s

Remembering someone's name and saying it in conversation is a simple, yet highly effective way of building rapport. But why is that?

Up Next in Building Rapport Training Course

  • What's In A Name Part 2?
    02:30
    What's In A Name Part 2?

    What's In A Name Part 2?

    Here are some simple techniques for remembering names.

  • Recap
    01:43
    Recap

    Recap

    In the second half of this course we're going to explore the physical elements of rapport building. Before we do, let's recap on the key points from the course so far.

  • Body Language
    02:36
    Body Language

    Body Language

    American poet Ralph Waldo Emerson once said, 'Your actions speak so loud, I cannot hear what you are saying.' Never has a truer word been said about the power of non-verbal communication, or body language, as it's better known.

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